
Review our universal vector rules, colour mapping standards and workshop safety policies before submitting your project.
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Want specific tolerances and parameters for a particular process?
Jump straight to our service-level guidelines:





CAD COMPATIBILITY RULES
UNIVERSAL VECTOR & FILE PREPARATION RULES
We process all jobs through CorelDRAW®. While you can design in whichever software package your business prefers, all artwork must be submitted in a vector format that is natively compatible with CorelDRAW®.
Accepted Vector Formats
.AI, .SVG, .CDR, .DXF, .DWG, .EPS and .PDF.
SCALE & UNITS
Export your geometry strictly 1:1 at full size in millimetres (mm).
TYPOGRAPHY
Convert all text to outlines, curves or paths so missing fonts do not cause layout shifts.
PATH CLEANUP
Remove all title blocks, dimension lines and hidden geometry. Ensure all cut paths are closed loops and remove overlapping lines to prevent duplicate laser passes.
CAM LASER CONFIGURATION
STANDARDISED RGB COLOUR MAPPING
Our Trotec Q400 laser controllers parse toolpaths using exact RGB colour values. Please configure your design layers as follows:
CUTLINES
Hairline (0.01mm)
RGB RED (R255, G0, B0)

VECTOR SCORE
Hairline (0.01mm)
RGB BLUE (R0, G0, B255)

RASTER ENGRAVE
Solid black fill
RGB BLACK (R0, G0, B0)


REGULATORY & EQUIPMENT PROTECTION
WORKSHOP SAFETY & PROHIBITED MATERIALS (COSHH)
For safety, health and equipment protection under UK COSHH regulations, we strictly refuse to process:
PVC / Vinyl / Polyvinyl Chloride
Releases toxic, corrosive chlorine gas/acid
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Polycarbonate / Lexan
Produces thick toxic smoke and catches file easily
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ABS Plastic
Emits dangerous hydrogen cyanide gas
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Mystery Plastics / Unbranded Sheets
Unless accompanied by a verified Safety Data Sheet / SDS confirming 0% PVC
